12 Alternatives Found

Best Salesforce Alternatives

Explore top competitors and similar tools to Salesforce

Salesforce

Original

The #1 AI-powered CRM platform with autonomous AI agents

Paid

Top Alternatives to Salesforce

#1 Alternative

Top Pick

Zendesk

AI-powered customer service platform for support teams of all sizes

From $19/mo

Proven AI automation with Resolution Learning Loop that improves over time

Omnichannel support covering email, chat, phone, and social in one workspace

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#2 Alternative

Crisp

AI-powered customer support platform with omnichannel inbox and chatbots

Free / $45/mo

Free Tier

Flat-rate workspace pricing means no per-seat costs as your team grows

AI agents can be trained on your existing content (website, PDFs, knowledge base)

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#3 Alternative

Intercom

AI-first customer service platform with AI agent and helpdesk

From $29/mo

Fin AI Agent can resolve up to 86% of support queries automatically, significantly reducing agent workload

Comprehensive platform combining AI agent, helpdesk, inbox, workflows, and reporting in one tool

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#4 Alternative

ManyChat

Chat marketing automation for Instagram, WhatsApp, Messenger & SMS

Free / $15/mo

Free Tier

Visual drag-and-drop flow builder makes automation accessible to non-technical users

Multi-channel support covering Instagram, Messenger, WhatsApp, SMS, and email in one platform

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#5 Alternative

Zams

AI Workers for Revenue Teams that eliminate manual work and grow revenue

From $50/mo

Each AI worker is specialized for a specific revenue task rather than being a generic assistant

Connects to 30+ existing sales and productivity tools out of the box

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#6 Alternative

Mailchimp

Data-driven email & SMS marketing platform with AI-powered automations

Freemium

Free Tier

Free plan available for businesses just starting out with under 250 contacts

300+ integrations with popular platforms like Shopify, WooCommerce, Canva, and QuickBooks

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#7 Alternative

Freshdesk

AI-powered customer service platform for faster, smarter support resolutions

Free / $19/mo

Free Tier

Freddy AI handles routine queries automatically, claiming up to 80% resolution rate for AI-handled issues

Unified workspace consolidates all channels (email, chat, phone, social) into a single agent view

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#8 Alternative

Medallia

Experience management platform that turns omnichannel signals into action

Contact Sales

Analyzes 100% of customer interactions across voice, chat, and messaging — not just survey samples

Unified platform covering CX, EX, contact center, digital, and market research in one place

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#9 Alternative

Drift

AI-powered conversational marketing and sales platform

Contact Sales

Real-time lead qualification and routing reduces response time to seconds

Deep integrations with Salesforce, HubSpot, and major CRMs for unified data

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#10 Alternative

Fetcher

AI-powered candidate sourcing and recruitment automation for hiring teams

From $379/mo

Combines AI-sourced candidates with inbound applicant review in one platform

Automated email sequences report a 40% average response rate

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#11 Alternative

Regie.ai

AI-native sales engagement platform for automated prospecting at scale

From $180/mo

All-in-one platform combining enrichment, dialing, email, and sequencing eliminates tool sprawl

Parallel dialer with up to 9 simultaneous lines significantly increases call volume per rep

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#12 Alternative

Pipedrive

The easy and effective CRM for closing deals

From $14/mo

Visual Kanban pipeline makes deal tracking immediately understandable

500+ marketplace integrations connect with most existing business tools

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Still prefer Salesforce?

Salesforce is a great choice. Try it out and see if it fits your workflow.

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